Your Sports Information Partner
Just starting with Kaiyun Sports? It's easy! We'll guide you through a smooth registration, understand your preferences, and recommend events and features you'll love. Our dedicated customer support is also available to help you get started quickly and enjoy a seamless viewing experience.
We recommend logging in 10-15 minutes before your planned match. This gives you ample time to familiarize yourself with the platform, check the latest schedules, and prepare for the exciting events ahead.
You can log in anytime via the Kaiyun App or our official website. Choose to save your login information for instant access next time, or opt for anonymous browsing to easily get the latest updates on the events you care about.
We are committed to providing the fastest information updates! For popular events like the Premier League, Champions League, and NBA, we push real-time scores and the latest news. The update frequency for other events will be adjusted based on actual circumstances to ensure you always have the most up-to-date information.
If you encounter technical difficulties or need assistance, please provide feedback through the platform at least 24 hours in advance. In case of an emergency, please contact our online customer service immediately. We understand special circumstances and will do our best to support you.
Absolutely! We support multi-person online viewing. You can invite friends to watch matches together, interact in real-time, and share the exciting moments of the game. Watching games with friends doubles the fun!
No problem! You can purchase Kaiyun Sports membership services or top-ups for your friends as a surprise gift for birthdays, holidays, or other special occasions. You can do this directly on the platform or by contacting us.
We support a variety of convenient payment methods, including Alipay, WeChat Pay, and major bank cards. You can also use in-platform points or direct top-ups to access more value-added services.
To protect your account security, we may require additional identity verification when performing account security-related operations or modifying important information. Please follow the prompts to complete this to ensure your information is secure.
Yes! We offer excellent value membership subscription plans for our loyal users, as well as various package options. Purchasing a package at once is more cost-effective. Welcome to explore our latest offers and membership privileges.